Quality Administrator - KwaZulu-Natal, New Germany - New Germany
The Individual Touch
An opportunity has become available for a Quality Administrator at the New Germany factory in Kwa-Zulu Natal. Purpose of the position The primary purpose of the Quality Administrator is to develop and maintain a companywide quality management system documentation and the output data generated from such. Duties and Responsibilities, but not limited to Develop and maintain various QMS documentation such as procedures, flowcharts, work instructions, and records in conjunction with Quality Manager and Process Owner/s. Assist the Quality Manager in training employees on QMS procedures, policies, and processes to ensure a consistent understanding and application across the organization. Participate in regular audits of processes to identify improvement opportunities and ensure adherence to quality standards. Coordinate and manage customer complaints/ feedback related to products and services not limited to CAR's and SCAR's ensuring timeous feedback and close-out. Collate data on various quality performance metrics organisation wide highlighting trends, risks, and opportunities for improvement. Promote Customer Focus and Quality throughout the organization. Analyzing e-data for accuracy. Creating charts and graphs for use in PowerPoint presentations for monthly QMS meetings. Develop meeting agendas, and compile and distribute meeting minutes. Document control. Assist department in SHEQ campaigns and workshops promoting quality. Working Conditions Standard working hours are 8 am to 4 pm, Monday to Friday. Fixed monthly salary (not hourly based). Office-based within a production environment with moderate noise levels. Formal Education and Experience Matric with a qualification in Quality, Business Administration, or equivalent. Proficient in Microsoft Office Suite (Advanced MS Word, MS Excel, and MS Outlook,) At least 5 years experience in a similar position preferably within an ISO Quality environment. Desired Skills: quality administrator QMS CAR's SCAR's SHEQ Quality auditing Quality reporting Desired Work Experience: 5 to 10 years Desired Qualification Level: Diploma
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