Quest Staffing Solutions Current Job Opportunity – Apply Now - South Africa
IT/ ICT Business Analyst, Telecomms – 6 Months Contract – Johannesburg slide number 1slide number 2slide number 3 Introduction We urgently seek a seasoned Senior IT/ ICT Business Analyst, Telecomms – 6 Months Contract – Johannesburg Process Engineering optimisation experience in the Telecommunications industry. This is a 6-month contract based in Johannesburg West / Randburg. Job Title: IT/ ICT Business Analyst, Telecomms Location: Randburg Job Summary: Duties & Responsibilities: Analyse, document and update identified and prioritised L3/L4 processes Map processes in Visio/iServer Define and update policies and procedures (wherever applicable) as per ISO 9001 Quality Standard Obtain sign-off on processes, policies, and procedures (wherever applicable) Accurately assess the risks associated with each quality process Produce process recommendations trackers as per standardised template Produce requirements specifications (wherever applicable) Produce a weekly status report for the programme sponsor Manage business processes and address systemic and operational issues Business Process Optimisation within Enterprise Business Unit Re-engineering existing ICT processes and buid new processes for the future Analysis of business processes and process mapping for different business functions Change management Establish and maintain quality standards that will enhance the customer experience and cost efficiency Desired Experience & Qualification: BSc Industrial Engineer degree / IT degree IT/ ICT Business Analyst experience ICT engineer experience MUST have a Minimum of 5 years in re-engineering telecommunication/ICT industry experience MUST have ITIL knowledge and DMAIC Six Sigma trained ICT 2.0 Business Process Optimisation Package & Remuneration: Salary: R650 – R850 per hour To Apply: Click Here N.B If emailing us directly, remember to insert “Business Analyst – JHB” in the email subject line
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