Responsibilities: - Signing for deliveries and verifying their content and accuracy
- Unloading and storing delivered items in the appropriate place
- Processing returns and rejecting damaged items
- Inspecting the condition and quality of delivered items
- Recording and reporting any overages, shortages or discrepancies
- Liaising with Rental CRM and customers to resolve any problems with deliveries
- Keeping track of inventory counts and shipment schedules
General: - Sound knowledge of operational management and workflow requirements.
- Sound knowledge of quality control procedures.
- Sound technical knowledge associated with company requirements.
- Basic management skills.
- Computer literacy
- Microsoft Office skills
- Basic understanding of Android devices
Company: - Sound knowledge of company policies and procedures including relevant reporting and administration procedures.
- Basic knowledge of product range.
- Appreciation of client (SLA) requirements.
- Develop and implement policies and procedures to ensure that core operational functions achieve their business objectives.
- Maintain confidentiality.
Operational: - Attend morning meetings.
- Ensure all tools are available to complete each task.
- Allocations of all Hardware on the Stock Control Sheet.
- Allocation of all Hardware and software on Helpdesk, accurately
- Ensure all documentation involved corresponds with one another
- Creating labels for each device/order.
- Reporting any issues/concerns to the correct department. - Helpdesk
- Arrange collection and deliveries for Instacom via couriers
- Requesting the Invoice when order is completed.
- Assist with re-allocating hardware when faults
- Provide prompt solutions or options going forward related to challenges.
- Identify areas of improvement for receiving rental stock.
- Transmittal notes must be signed and dated whenever stock is moved around divisions
- Compiling of weekly & monthly reports and stats.
Minimum Qualification Required: Senior certificate (NQF4) or the equivalent Sound Knowledge of Administration processes. Excel provicient V-Lookup Basic Computer Skills Experience in data capturing will be beneficial. Pervious MS Office experience will be beneficial Instacom Head Office is situated in Centurion Pretoria |