Receptionist - 5 Hotel - Cape Town - Cape Town City Centre
HotelJobs.co.za
Exciting Opportunity Awaits Are you ready to embark on a journey of luxury and hospitality excellence? Join the prestigious team at a luxurious five-star hotel in the heart of captivating Cape Town We're representing our esteemed client, who is seeking a talented and professional Receptionist to become the face of their esteemed establishment. Why Join Their Team: Be part of a world-class hospitality brand renowned for delivering exceptional guest experiences. Embrace the opportunity to work alongside a dynamic and passionate team dedicated to excellence. Immerse yourself in the vibrant energy of Cape Town's bustling city centre. What You'll Do: Warmly welcome and assist guests, setting the tone for their memorable stay. Manage seamless check-in and check-out procedures, ensuring guest satisfaction at every step. Handle guest enquiries with grace and provide accurate information to enhance their experience. Coordinate room reservations efficiently, catering to special requests and preferences. Utilize reservation software with finesse, maintaining accuracy and attention to detail. Communicate effectively with guests and colleagues, fostering a positive and collaborative environment. Resolve guest concerns promptly and effectively, turning challenges into opportunities for delight. Maintain an organized and inviting front desk area, reflecting their commitment to excellence. Complete daily administrative tasks with precision and efficiency, contributing to smooth hotel operations. Salary: Open for discussion and negotiable. Minimum Requirements: Previous receptionist experience preferred, with familiarity with reservations systems as an advantage. Exceptional customer service skills, with a knack for creating memorable guest experiences. Excellent verbal and written communication skills, with multilingual abilities considered a plus. Strong organizational and multitasking skills, with a collaborative mindset and a willingness to adapt. Flexibility to work flexible hours, including weekends and holidays, to meet the needs of guests. Ready to Make Your Mark? If you're ready for an exhilarating challenge and passionate about delivering exceptional guest experiences, our client wants to hear from you Click on the link below to send your resume and a cover letter showcasing your relevant experience. Application Status: If no response is received within 7 days, kindly be aware that your application was not successful on this occasion. Explore more opportunities on our platform Hospitality and Catering industry.
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