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Fancourt, South Africas premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route. Our Spa is now accepting applications for a Receptionist someone who can assist the team to enhance the level of service and to uplift the service journey of the guest.

The ideal candidate must be customer focused, a team player, must have good communication skills, be well presented, friendly and have a keen attention to detail.

We consider the following as essential:

Qualifications & Experience:

• Grade 12 or equivalent, coupled with 1 year experience as a Receptionist or in a front office in a 4* or 5* hotel and/or spa environment,
• Working knowledge of MS Office Suite,
• A Tourism / Hospitality / Customer Service qualification and working knowledge of any booking and point-of-sales system will be advantageous.

Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):

• Managing all activities related to the Guests experience,
• Attending to Guest requests, queries and complaints,
• Handling cash and credit card transactions in a confidential manner,
• Balancing the cash float issued and completing banking procedures,
• Receiving and handling reservation enquiries and bookings,
• Handling incoming and outgoing calls and fulfil switchboard duties,
• Recommend and sell treatments and beauty products.

Adverse working conditions:

• Must be prepared to work weekends & Public holidays,
• Must be prepared to work shifts.

If you believe you have suitable experience and qualifications, please apply online.

Application Process:
Closing date:
12 May 2024
How to apply:
Apply Now

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