Regional Field Sales Manager (KwaZulu Natal) - Hello Group Recruitment - Durban

Job Advert Summary Some people are happy to go through life in a comfortable bubble, and that is great, we don’t judge, but at Hello Group we believe that if we can change lives, it’s a day well-lived. We change lives every minute of the day, literally. For us, we do not go to work each day, we go to a place where “grown-ups” are fuelled by a risk-taking appetite for adventure that leaves a definite mark on the lives of others. Hello, Group, is a place where you get scraped knocked, or even trip over your shoelaces, but through all that build what we call profitable altruism. Here we solve problems that others think are impossible and have fun while doing it. We love a bit of craziness, dissatisfaction with the status quo is what YOU can offer us at Hello. It is our passion to build life-changing businesses and to stay in the chaos and not have to settle into the routine. We want the smart people on the ground, to develop our next big thing. What do you say…want to join our weird and wonderful family? WHO ARE WE? The company culture is unique, simply defined by: No suits, no ties, just excellence Our Dev Teams are based at our dev houses in Centurion, Mauritius, and India. We provide the freedom required to be yourself, the best you OUR PURPOSE To create game-changing integrated consumer and business services for migrant and marginalized communities. Our services are co-created to be low-cost, easily accessible and amazingly simple to use with technology at the very core. WHAT MAKES US DIFFERENT? We provide migrants with a support framework and platform to establish a better life for themselves and their families. We break down barriers. We defy bias. We level the playing field. We thereby enhance every facet of their lives. We appreciate your interest in the Hello Group and the time taken to apply for this opportunity. Should no feedback be provided within two (2) weeks from the application date, please consider your application as unsuccessful. POPI Consent to the processing of your personal information contained in your CV in terms of Section 11(1)(a) of the Protection of Personal Information Act of 2013, as amended. You acknowledge that We have no control over what personal information you insert in your CV and accordingly, you consent to the processing of all such personal information contained therein “as is”, subject to the provisions of the Protection of Personal Information Act of 2013 and our Privacy Policy, which can be viewed on our website. You consent and acknowledge that Our Human Resources department will have access to your personal information and will process same only to the extent strictly necessary for recruitment purposes to fill the vacancy as advertised and all matters ancillary thereto. Should you be shortlisted as a candidate, you hereby expressly provide your consent for us to process and share your personal information for purposes of background checks, which may include external criminal-, credit and reference checks done by third-party service providers. Unless shortlisted as a candidate, we will not store or process your personal information any further and shall remove any personal information that we have. If you are shortlisted, but ultimately unsuccessful, we will keep your CV on file for 12 month’s whereafter it will be deleted, unless requested to delete it sooner. Minimum Requirements Qualifications: Grade 12 Senior Certificate: non-negotiable Tertiary Education: Is favourable Technical competencies: Microsoft Suite – Teams, Word, Excel, PowerPoint and Outlook Experience: Minimum of 3 years of intense Sales experience in the financial remittance industry. Working with targets set by management. Roll-out of new information centres Staff management including Area Sales Manager, employees, and independent agents Training of staff and record keeping Conducting promotions at events /or specified locations. Developing New and innovative ways to create Brand awareness. Ensuring visibility of marketing material Growth and development of areas. Sales Driven, Extensive Experience in African industry with the below competencies: Good analytical skills High Level of EQ Staff Management, Effective Communication Skills Attention to detail Good interpersonal skillset. Deadline driven Duties and Responsibilities Growing the remittance volumes to targeted Corridors: Growth will be expected in each of the regions mentioned above, individually. Monthly Targets will be set by management that need to be achieved. Growth in remittance values sent to targeted corridors is expected and not negotiable. Roll-out and Effective Management of Information Centres: Roll out new information centres in the areas prescribed by Management, within the required timelines. Rollout includes: Negotiating leases with landlords with the help of the Legal department Branding of information centres with the help of the marketing department. You need to make sure that branding is executed in desired timeframe and quality. Source, interview, employ and train agents that will be stationed at the information centres. In accordance with Human Resources policies and guidelines. Monitoring that Info Centres have all the required tools to meet the sales objectives above. Ensuring that existing Information centres are open, well branded, in possession of marketing collateral, have enough bank cards, and agent/employee has received the necessary training. This role will manage all the information centres that form part of their areas Staff management: Increase sales representation by onboarding new agents monthly. Source, interview and monitor new Area Sales Managers in key strategic Areas. Perform and execute the necessary HR and IR functions in the areas mentioned above under the guidance of Head Office HR. Staff Training: Ensure that all Area Sales Managers are adequately trained, that all agents/employees that are placed at information centres have undergone training and comply with the company's Compliance requirements for each product. Keep training register Area Sales Manager Support: Ensure that there is adequate guidance given to Area Sales Managers (ASM)in the area by monitoring the performance of their teams and individual agents. Weekly meetings are to be arranged with all ASMs to ensure that the entire sales force in the area is aligned on the targets and key objectives required by management. Weekly Promotions: Plan, communicate and execute weekly promotions in your area above: Ensure that there is enough marketing collateral in your region to execute these weekly campaigns and promotions. Monitor and report on the results of campaigns. 8. Research: Populating Customer feedback, suggestions, and concerns on current offerings, providing this feedback to the company for analysis and resolutions. Conducting competitor analysis including new competitor developments in your area incl promos, and branding both permanent and temp. Suggestions on new corridors and current product improvements Business-specific campaigns eg. shopping centres, garage forecourts, taxi ranks, domestic in suburbs, industrial areas, places of prayer etc. Creating and maintaining a strong brand presence through consistent promotional activity 9. Community Integration: liaise with community leaders and key business individuals with synergy promotions, on short- and long-term projects. 10. Warehouse management: Ensure that all company assets are safeguarded: Access control to the warehouse Asset register to be maintained and kept for the warehouse. Gazebos, marketing collateral and bank cards are safely stored and returned after campaigns. 11. Plan to ensure achievement of divisional and personal targets, aligning with company sales policies and strategies. Weekly plans that include daily actionable items to be provided to management. If plans are changed, please advise management. Weekly meetings with management to give feedback on progress and report on weekly performance. Ensure that you understand your monthly and Quarterly targets provided by management. 12. Hosting quarterly Coastal Sales Conferences with Area Sales Managers, Key Independent Agents, and permanent employees. 13. Company Vehicle: The Company vehicle to be used in line with vehicle policy signed. Weekly inspection reports are to be provided on the vehicle fleet app. Enforce Company Vehicle Policies in the area mentioned above. Expenses No expenses are to be incurred without the approval of your manager. A maximum of R200 can be claimed for food when staying out. All receipts to be filed and submitted accordingly. Data and airtime: to be used for business-related purposes only. Customer service: Ensure that customers are treated with respect. Customer queries are to be dealt with timeously and an escalation process is to be followed. 17. Continuous personal development: Attend prescribed training courses that are required for this role Apply Now

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Regional Field Sales Manager (KwaZulu Natal) - Durban

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