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Regional IT Field Services Manager - Cape Town City Centre

Gijima Holdings

Reference: JHB000256-KP-2Gijima is a leader in Cloud, Outsourcing, Systems Integration, Healthcare, Human Capital & Occupational Hygiene, Training, Cybersecurity, Unified Communication and more. It remains an Employer of Choice and home of innovation for the ICT enthusiast. Gijima is recruiting a Regional Field Services Manager. Requirements: Grade 12 B Com/Relevant Technical Qualifications / Diploma Management Qualification will be an added advantage Minimum 2 years’ experience in a managerial role CompTIA A CompTIA Network Cisco certification Microsoft certifications ITIL (Information Technology Infrastructure Library) Responsibilities: Field Service Experience: Prior experience working in End User Computing, preferably in progressively responsible roles such as field technician, engineer, team lead. This hands-on experience provides a deep understanding of the technical aspects of the role. Management Experience: Experience in managing teams, projects, and resources is crucial. Candidates should have experience leading and motivating a team of field technicians, engineers, and support staff. Regional or Area Management: Experience in overseeing operations within a specific geographic area or region is highly valuable. This could involve managing multiple service locations, coordinating resources, and ensuring consistent service delivery. Client Relationship Management: Strong client-facing experience, including building and maintaining relationships with clients, addressing their needs, and managing customer expectations. Technical Expertise: In-depth technical knowledge of IT systems, networking, hardware, software, and troubleshooting. This expertise enables effective decision-making, guidance, and problem-solving for the team. Project Management: Experience in planning, executing, and managing field service projects, including resource allocation, scheduling, and budgeting. Budgeting and Financial Management: Familiarity with budget planning, cost management, and financial reporting related to operations. Apply Now

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