Description Main Purpose: To provide a professional service in enhancing the guest experience and maximizing revenue flow whilst providing expert travel advice. Responsibilities: - Build relationships and craft experience by booking company accommodation and logistics services in the area within which the company operate. - Maintain relationships with partner clients Travel Advisors around the world with a particular focus on Africa-based operators who contact the company. - Administrative work to create and finalize a booking. - Participate in all product training. - Ensuring clients adhere to terms and conditions, make a deposit and make final payents. - Providing a flawless guest itinerary aligned with brand promise and business strategy. - Self educate on relevant experiences that Travel Advisors may enquire about. Experience/Skills: - 3 to 5 years retail travel industry experience or luxury/lodge hotel experience. - A natural ability to deal with people combined with a strong client focus. - Meticulous, accurate and very detail orientated. - Exposure to selling experiences as opposed to itineraries. - Excellent written and verbal communication skills. - A good geographical knowledge of Africa. MS Proficiency essential, Springer-miller, WETU, Travelogic and LeanKit advantageous. - A flexible approach to working set shifts. Apply Now

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Reservation Consultant Cape Town, South Africa - Cape Town Region

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