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Retail Assistant Manager - Warmbad

Duties & Responsibilities Stock Management Stock Ordering - Place orders with factories and other suppliers - Follow up on orders - Manage deliveries, delivery dates and stock upon arrival - Manage stock order volumes Stock Receiving - Receive ordered stock - Report delivery shortfalls, and damages - Follow up on non-received stock - Capture received stock on Meat Matrix Stock controlling - Daily stock levels reporting - Run stock depletion reports- cashiers - Balance off with stock receiving - Manage stock levels threshold Manage stock shrinkage: stock losses/damages/dumpings Housekeeping • Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area. • Always maintain high level of HACCP standards throughout the store. • Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and resulations of the Act. Employee Management • Employee Recruitment • Onboarding and Induction of new employees • Training and Development • Employee Relations (Discipline in the workplace) • Performance Management • Employee Wellness • Employee Motivation Store Organisation • Display of prodcuts on the the shelf and create attravtive displays at key points in the store ex: check-out ques. • Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions. • Re-arrangement of store shelves and products • Managing of non-moving items and display areas Cash Management • Manage and assist with daily cash ups. • Minimise cash losses • Manage picking up and dropping off of cash in the store • Manage cash on ATM • Manage safety of cash movement within the store • Manage and keep the safe secure and locked at all times Customer Service • Deliver excellent service to ensure high levels of customer satisfaction • Create a store that meets local needs by building an understanding of customer-product preferences. • Manage and analyse customer complaints to get insights for improvement of customer satisfaction • Be the custodian of customer experience and lead brand loyalty • Responding to customer complaints and comments promptly and accurately. • Scan and analyse customer environment, purchasing https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDg1MzE5OTY0P3NvdXJjZT1ndW10cmVl&jid1297449&xid1485319964 Apply Now
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