Retail Store Manager - - Pretoria

Qualification / skills and experience required:

Good understanding of merchandising
Retail experience in managing a store
Responsible and able to work retail hours
Excellent interpersonal and customer relations skills

Job description:

Overall Store Management: Lead and oversee all aspects of store operations including sales, inventory management, customer service, and staff supervision to ensure the achievement of sales targets and operational efficiency.
Sales and Revenue Generation: Drive sales growth by developing and implementing effective sales strategies, promotions, and initiatives. Monitor sales performance, analyze trends, and take proactive measures to maximize revenue. Create reports for head office.
Customer Experience Enhancement: Ensure exceptional customer service by providing guidance and support to staff in delivering personalized assistance and product recommendations. Foster a welcoming and engaging environment that promotes customer loyalty and satisfaction.
Inventory Control and Merchandising: Manage inventory levels effectively by monitoring stock levels, conducting regular inventory audits, and optimizing product placement and displays. Coordinate merchandising efforts to showcase products attractively and drive sales.
Staff Training and Development: Recruit, train, and mentor store staff to uphold high standards of product knowledge, customer service, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to enhance team performance.
Operational Efficiency: Streamline store processes and procedures to maximize efficiency and productivity. Implement best practices in areas such as cash handling, store opening/closing procedures, and administrative tasks.
Vendor and Supplier Relations: Cultivate positive relationships with vendors and suppliers to ensure timely delivery of merchandise, negotiate favorable terms, and resolve any issues or discrepancies that may arise.
Health and Safety Compliance: Ensure compliance with health and safety regulations and company policies to maintain a safe and secure environment for customers and staff. Implement measures to prevent accidents and minimize risks within the store