Jobs in Go!

Our team is on the hunt for cancellations & retentions agents with a proven track record in the BPO industry, who has a knack for influencing customer decisions and being able to think on their feet to retain them. You will be required to prevent customers who want to cancel by selling the benefits of the product/service and actively draw back customers who have already cancelled. Training will be provided on the product/ service.

Minimum Requirements:
- Completed Matric
- Diploma or Degree would be advantageous.
- At least 2 years experience working as a retentions and cancellations agent/ consultant in a contact centre or BPO environment.
- Computer, laptop or desktop (8GB RAM, Corei5 Processor) with a noise-cancelling headset.
- Consistent power source; and reliable internet connection (25 Mbps, with a backup connection of 10 Mbps) in a quiet space that is free from distractions to work
- Back-up power and internet supplies to ensure you are able to complete your full shift.
Remuneration
Market Related Apply Now

---

Related Jobs

Admin Coordinator South Africa - South Africa

Pro Talent

...

Admin Coordinator - Work from home 19000 - South Africa

Pro Talent

...

Lead Generation Specialist (Business Development Representative) - Johannesburg

...

Lead Business Development Johannesburg, South Africa - Johannesburg

Assign Services Ltd. - Sandton

...

Lead Generation Specialist (Business Development Representative) From 10000 to 10000 (Basic_comm) - Monthly - Johannesburg

Assign Services Ltd. - Sandton

...

Want to do another search?

Jobs in Go!