RFX 4917971 Change Manager - Pretoria
Objective of this Scope of Work The main purpose of this position is to provide dedicated change management services on the 1FinSurv Programme. Scope of Services Definition The scope will include but will not be limited to: Define own work plan and change management deliverables in alignment with the Manager: Project Change Management and prioritise own deliverables and work activities. Deliver high quality and relevant work which includes deliverables such as: o project change management strategies or approach to a project initiative o communication plan o stakeholder analysis and management plan o sponsor/owner/leadership action plan, where needed o project change management risk register o project change management progress report/dashboard o coordinate actions linked to the systems training team o collaborate with human resources change management where relevant and needed; and o work plans/implementation plans for all of the above. Build and sustain client relationships and understand potential impacts to key stakeholders. Manage the change component of projects and deliver on time, within budget and with requisite quality standards and uptake of the change initiative. Make business impact by delivering results that leave a lasting effect or difference. Facilitate adoption of new behaviours required to realise the benefit of change. Engage key stakeholders to better understand their vision of success and help them identify how they could contribute to the overall vision of success. Propose improvement to workflow and application of processes, where relevant. Work in collaboration with the Systems Training team. Work to get vendors aligned and on board as part of the project team, where relevant and needed. Minimum qualification required: A minimum of a B degree, advanced Diploma or equivalent; and five to eight years’ experience in a project change management environment. Competencies: ability to work in teams, under pressure and in ambiguous situations proficiency in English (both verbal and written) excellent communication and presentation skills (Written and Verbal) computer literacy, especially in the Microsoft Office products and SharePoint stakeholder management skills, including on an executive level industry, organisational and business awareness knowledge and skill understanding a project lifecycle and project environment; and solid understanding of change activities and processes on large projects/programmes. Key deliverables: End-to-end change management services on projects within the 1FinSurv Programme. Training and Transfer of Knowledge Training and knowledge transfer documents to be submitted and presented to Company in a traceable and accessible repository to enable smooth handover to Company employees when need arises and or at the end of each project. Reporting The change manager will report to the 1FinSurv Change Lead. The change manager will also work under the guidance of the Change Management (PCT) unit in the OCIO division in BSTD.
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