Job Description

Join our esteemed banking institution committed to excellence and innovation in financial services. We are currently seeking a meticulous Risk Event Administrator to join our dynamic team.

Position Overview: As a Risk Event Administrator, you will play a pivotal role in our risk management strategy by providing essential administrative support for identifying, assessing, and mitigating risk events within our banking operations.

Responsibilities:

Assist in the coordination and documentation of risk events, including data collection and analysis.
Maintain accurate records of risk event details, actions taken, and resolutions.
Support the Risk Management team in preparing reports and presentations for senior stakeholders.
Collaborate with various departments to ensure timely resolution of risk events and implementation of preventive measures.
Assist in the development and enhancement of risk event management processes and procedures.
- Assess reported fraud matters and initiate necessary steps to address them promptly.
- Take proactive measures such as blocking accounts and tracing/securing funds to mitigate potential losses.
- Respond to client matters within strict timeframes, governed by regulatory requirements and Ombudsman guidelines.
- Demonstrate exceptional verbal and written communication skills in all interactions with stakeholders.
- Conduct thorough analyses of fraud cases to identify patterns, trends, and potential vulnerabilities.
- Maintain a comprehensive understanding of money laundering techniques and trends to enhance fraud detection capabilities.
- Previous branch experience is beneficial, as it provides insights into customer interactions and transaction processes.
- Work collaboratively with internal teams to implement and enhance fraud prevention processes and systems.
- Ensure adherence to all relevant policies, procedures, and regulatory requirements.
Required Qualifications:
- Matric qualification or equivalent.
- 2-3 years of experience in fraud prevention or a related field.
- Thorough understanding of fraud detection and prevention techniques.
- Strong attention to detail and analytical skills.
- Ability to work effectively under pressure and meet strict deadlines.
- Exceptional verbal and written communication skills.
- Knowledge of money laundering techniques and regulatory requirements.