Safari Operations Consultant - Luxury Safari Company - Cape Town - Cape Town City Centre
HotelJobs.co.za
Safari Operations Consultant - Luxury Safari Company - Cape Town Join our client at a leading Luxury East-African Safari company, where they specialize in providing unforgettable safari experiences across the stunning landscapes of East Africa. They pride themselves on delivering exceptional services and creating lifelong memories for their clients. Position: Safari Operations Consultant Location: Cape Town Reporting to: Sales Manager About the Role: As a Safari Operations Consultant, you will be an integral part of our clients' team, responsible for handling operations sales with their luxury East-African Safari Company and 3rd party suppliers at all stages of the booking process. You will work closely alongside their East African specialists throughout the sales process, ensuring seamless coordination and exceptional service delivery. Key Responsibilities: Manage operations sales with our clients luxury East-African Safari Company and 3rd party suppliers. Handle all aspects of the booking process, from initial inquiry to post-trip follow-up. Coordinate closely with the Sales Manager and East African specialists to meet client needs and exceed expectations. Provide expert guidance and recommendations to clients, ensuring their safari experience is tailored to their preferences and interests. Maintain accurate records and documentation of all bookings and communications. Collaborate with internal teams to continuously improve processes and enhance the client experience. Requirements: Minimum of 5 years of experience in the safari industry, with a strong understanding of safari operations and customer service. At least 3 years of experience working on East Africa, with a deep knowledge of the region's wildlife, culture, and attractions. Excellent communication skills, both verbal and written. Highly organized with strong attention to detail. Ability to multitask and prioritize in a fast-paced environment. Passion for East African wildlife and conservation efforts. Proactive and self-motivated with a positive attitude. Ability to work effectively both independently and as part of a team. Proficiency in Microsoft Office Suite and relevant booking software is a plus. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth within the company. Flexibility to work remotely Join our client in creating unforgettable memories for their clients while exploring the beauty of East Africa
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