Reporting to the Sales and Marketing Director, the incumbent will be responsible to carry out the Sales and Marketing functions of the company. He will be responsible for customer liaison, which includes product awareness, information, advice, services levels, and problem solving.
In addition, this position will be responsible for overseeing the processing of customer orders and enquiries efficiently by ensuring that correct products are delivered timeously at the correct delivery address at commercially viable margins. Ensure continuous customer feedback throughout the order/enquiry process and be the liaison between customers and internal structures.
KEY PERFORMANCE AREAS:
The job incumbent will be responsible for:
Sales Functions:
Attend to customers sales needs with regards to:
Manage customer satisfaction surveys
Marketing Department Functions
Educational Requirements:
Formal Training, Experience Required and Key Qualities: