Sales Executive M/F - Cape Town City Centre
CFAO
General information Join our CFAO MOBILITY Division MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance. Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer. We looking for a Sales Executive M/F based : South Africa Job Description : Minimum Requirements: To qualify for consideration, the following requirements are essential: Grade 12 qualification/ equivalent. Further education in sales or business is a plus. A minimum of 2 years’ sales experience in the motor industry. Computer literacy skills. Clean criminal record. Valid and unendorsed SA Code 8 driver's license. Previous experience in automotive sales or a strong passion for automobiles. Excellent communication and interpersonal skills. Proven track record of meeting or exceeding sales targets. Self-motivated, driven, and results-oriented mindset. Ability to thrive in a fast-paced, customer-focused environment. Profil Request : KEY RESPONSIBILITIES Develop a deep understanding of our vehicle models and features to effectively assist customers in finding their dream car. Engage with potential buyers, providing exceptional customer service throughout the sales process. Conduct test drives and highlight the unique benefits of our vehicles to showcase their value. Collaborate with the sales team to meet and surpass monthly sales goals. Stay up-to-date with industry trends and maintain a strong knowledge of competitor offerings. Build and nurture long-lasting relationships with clients to encourage repeat business and referrals. Practical knowledge of: The Sales cycle. The retail motor industry. All related products/ supplementary items/ brand. Proficient experience in: A neat and professional appearance and behavior at all times. Deadline-driven and the ability to work under pressure. Customer relationship-building skills. Effective negotiation and persuasive influence. Honest, ability to work unsupervised and a disciplined work ethic. Job Specification: The successful candidate will be responsible for the following: Sales Responsibility: Attend to walk-in customers and telephonic/ email queries promptly and efficiently. Invite all customers to make use of the demonstration drive. Maintain a high level of customer prospecting and actively engage in business development initiatives. Establish a daily call scheduling system to follow up on prospective customer leads. Follow up on existing customers according to the company schedule and develop a “Spotters” network. Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement. Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. Customer Care: Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement. Ensure that satisfactory CE levels are achieved as per manufacturing targets. Administration: Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures. Complete all documentation in full according to company procedures. Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle. Ensure demonstrator/ company car is kept in showroom condition. Product/ Industry Knowledge: Attend all sales meetings, product/ business updates and training courses as required by management. Keep updated with new motor industry trends with self-study of relevant reading material. Any ad hoc admin/ other responsibilities as and when required, as per management discretion
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