Sales Manager, Electronic Security Products – Pietermaritzburg area - Pietermaritzburg
kencorp
RESPONSIBILITIES Works with the National Sales Manager in establishing growth, sales, and profit objectives for the branch; provides input to these objectives to the manner in which performance will be measured and controlled. Proactively generates new customers while maintaining existing sales and ensures a high standard of sales organisation and administration. Making competent commercial decisions in-line with branch budget to meet financial targets as agreed with National Sales Manager. Develops strategic sales plans, assigns sales territory to Sales Representatives and set sales targets for each Representative. Directs sales activities and monitors performance of the Sales Representatives to meet the goals set. Responsible for evaluating Sales Representatives work performance, monitors quality of service rendered through customer feedback as well as client service reports, and ensures that Sales Representatives are maximizing opportunities to sell products. Provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation Achieves individual and branch sales goals through new business sales, referrals and retention of account relationships Conducts regularly scheduled sales and customer service meetings; actively encourages staff to build customer relationships Ensures that all sales and customer service reporting information is provided on a timely basis Analyses and monitors sales regularly and updates sales indicators for sales staff daily Reviews market trends to determine customer needs, price schedules, and discount rates and to report on any noteworthy trends or changes to these. Maintains good relationships with customers and regularly visits customers with sales personnel Monitors sales persons calling schedules and ensures that clients are being visited regularly in accordance with sales priorities. Ensures the efficient delivery of sales quotes and that all customers sales and technical queries are resolved promptly Advises dealers, distributors, and clients concerning sales and advertising initiatives Represents Company at trade association meetings to promote product Delivers sales presentations to key clients in coordination with sales representatives a required Monitors and evaluates the activities and products of the competition Requirements Grade 12 MUST have 4 to 7 years experience in the security industry in a related capacity Sound knowledge of security electronics or equipment is ESSENTIAL Ability to meet sales targets and production goals Must be results driven and customer focused Must be computer literate MS Office and Syspro or similar ERP system Valid driver licence and own reliable motor vehicle is NON NEGOTIABLE Strong communication, analytical, problem solving, and decision making skills to effectively uncover and resolve complex customer and employee issues Strong supervisory and leadership skills required to manage, motivate, and develop sales employees. Ability to write reports, business correspondence and respond to questions from groups of managers, customers, and the general public. Ability to handle confidential / sensitive information in a professional manner
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