Sales Representative - Tier 2 - Field Sales Department - Gauteng (Pretoria) - Pretoria
Diplomat Distributors SA Pty Ltd
Diplomat South Africa is recruiting for the role of Sales Representative based in Pretoria, Gauteng . This position will report to the Regional Manager . Job Objective: To implement the sales strategy in the allocated region for all the customers in that region. The main purpose is to achieve sales targets and revenue margins by ensuring that the right products are in the right place at the right time. The execution of the sales plans for allocated customers shall be in compliance with Diplomat SA's policies, practices and procedures. For Pharma: to conduct detailing of active ingredients in pharmacy products Execute the sales plan for allocated customers. Ensure achievement of monthly targets, objectives and display targets. Conduct analysis of customer and sales metrics, costs and categories to inform business decisions. Conduct negotiations with the customers for display and shelf space. Participate in weekly and monthly meetings with the team to keep track of progress on allocated targets. For Pharma: Develop and demonstrate knowledge of products and conduct detailing of active ingredients in the pharmacy products such as Vicks, Clear blue, Oral B etc. Build and maintain relationships with customers. Develop and demonstrate a thorough understanding of the customer's business. Address and resolve sales related customer complaints as well as issues escalated by merchandisers to ensure customer satisfaction. Escalate complaints to Regional Manager as required, depending on the nature of complaint. Support and guide the merchandisers in customer relationship management. Collect business intelligence information from customers and share same with the Area Sales Manager. Ensure sales metrics are captured and tracked. Validate customer stores on a regular basis to ensure compliance with the criteria listed on the Perfect Store scorecard. Comply with DSA standards in execution of the sales plan. Maintain the timesheet on a regular basis. Take responsibility for self-development through self-study, identification of learning opportunities. Completed Matric or equivalent accredited by SAQA. Tertiary qualification will be an added advantage. 3 - 5 years' experience in a Sales Representative role. 3 - 5 years' experience in the Sales & Merchandising environment from the FMCG industry. A clear understanding and working knowledge of the predetermined formal Accounts Channel and Independent Retail and Wholesale of the FMCG environment, in which the following criteria will have to be met, implemented and executed. Highly motivated and responsible, with the ability to work with mini-mum supervision. The ability to work under pressure and meet deadlines. Strong negotiation skills & business acumen. Own reliable vehicle with a valid driver's licence. Must be based in Pretoria, Gauteng.
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