Reporting to the Operations Manager, this position is required to manage and implement operations systems, processes and monitoring activities KEY PERFORMANCE AREAS Manage production & maintenance team Compliance to contractual quality and quantity KPI’s Ensure compliance to the company and Client safety standards Maintain effective administration and control procedures to meet performance objectives. Continuous improvement and optimization of processes Management of stock control Monitoring and detail records and reporting on all aspects of the processes, ongoing projects Ensure efficient resource management of employees to ensure they can meet the performance objectives required of them. Ensure client satisfaction by delivering a professional and high-quality service. Client feedback meetings and reporting. Compile Monthly Plant Reports and attend client meetings Monitor plant health and pro-actively intervene to ensure plant availability is optimized Effective reporting to the operations manager of the area BACKGROUND EXPERIENCE, QUALIFICATIONS & FUNCTIONAL COMPETENCIES Qualifications: BSc Chem Eng or B Eng (Chemical) 3 years’ experience in advanced water treatment Softening, Ultra filtration, Reverse osmosis experience Understanding of plant health and managing water treatment assets. Relevant management experience Proven record of satisfactory prior performance Computer skills: Word, Excel, data base, power point and e-mail Good communication and Interpersonal skills Skills in planning, attention to detail and process troubleshooting Ethical and responsible behaviour Innovative and accountable Client management
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