Role purpose:
Set strategic and operational direction for the Rollout function, driving operational excellence in identification and acquisition of sites, roll-out of key infrastructure (new sites and upgrades) across asset lifecycle, and completion of order fulfilments based on agreed timelines.
Key Roles & Responsibilities- Support the Chief Technical Officer (CTO) in formulating the overall Technical strategy and leading execution at the departmental (Rollout) level in line with Service Level Agreements (SLAs), budget (Opex/Capex), and quality standards.
- Initiate strategies that continuously improve network uptime and availability while reducing penalty exposures. Ensure all issues impacting sustainable uptime are addressed at any point in time.
- Own quality improvement of the network by leading teams responsible for systematically reducing repetitive and trending network outage root causes.
- Lead roll out of key infrastructure (new sites and upgrades) across asset lifecycle by
- ensuring effective and efficient implementation of processes and procedures for identifying and acquiring sites and completing order fulfilments within agreed timelines, budget and quality standards.
- Develop and maintain relationships with customers at head-office level to accurately
- express customer demand and manage expectations across the Rollout function.
- Support and collaborate with peers across Technical on projects and activities aimed at achieving overall cross-functional and regional objectives.
- Drive innovation across Rollout with a focus on work methods, techniques, and processes for improvement.
- Ensure quality of data shared is accurate and optimal to facilitate better decision-making internally and client discussions externally.
- Support resolution and management of landlord issues at head office level.
- Apply cross-disciplinary perspectives from Supply Chain, Legal, and Community Relations in evaluation of
- Understand how cross-functional perspectives/ inputs from Supply Chain, Legal, and Community Relations affect execution of Rollouts plan and communicate implications to peers across Technical whose regions and/ or projects may be impacted.
- Oversee consolidation of reporting templates to enable and sustain a holistic view of the Rollout function.
- Promote knowledge sharing with other teams across Technical.
- Develop and implement measures to boost efficiency and optimize costs across Rollout.
- Ensure all audit issues within Rollout are cleared by accountable team-members.
- Perform other tasks and duties as assigned by the Chief Technical Officer (CTO).
Competencies Functional:- Strategy Formulation & Implementation
- Planning & Budgeting
- General Management
- Site Acquisition
- Rollout Management
- Program Management
Qualifications
Bachelors degree in Telecommunications
- Engineering or related discipline.
- Masters degree in a relevant engineering discipline and/ or MBA will be an asset.
- +18 years experience in telecoms infrastructure deployment and project management, with most recent 5 years in a senior leadership role.
Additional Information
Organizational Competencies- Customer Focus - People demonstrating this competency understand & exceed our customers needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
- Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
- Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
- Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
- Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.
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