Service Controller - Johannesburg
LevelUp Ltd
Plan, organise and sell technical spares and wear part products and services to their customers. Promote servicing and machine inspections. To process all administrative work related to Servicing, Warranty Repairs, Machine installations, repairs, and assessments. Online Administration Generate quotes based on information on the online Service Reports. Proactively promote services and inspections. Process customer orders for services, repairs and inspections. Allocated required stock, coordinate picking and dispatch of spares where required. Sustain and improve service levels to key accounts clients. Collate the required documents and hand-in to the Accounts Department, to generate an invoice on completion of job within 5 days. General Provide administrative support to the online system Manager. Ensure filing of all relevant departmental documentation is in order. Comply with the company policies and procedures. Health And Safety Ensure that health and safety regulations are always adhered to. Adhere to all processes, policies, and procedures relevant to the Company. Adhere to all processes, policies, and procedures relevant to the Department. Grade 12 (with English and Maths). Administration Diploma or equivalent. Computer Skills (MS Packages). Previous experience in a similar role. Project management experience. Ability to compile a formal quotation and a formal report. Some understanding of crushers/ screens/ conveyors (technical know-how). 2 years of experience in a service environment. General administration skills. Understanding of the sales of spares.
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