Reference: GTG007522-CVE-1 Our client based in Midrand is looking for a Service Desk Consultant to join their team 4 Months contract Requirements: Some Tertiary IT Qualification or relevant qualification. 1 to 2 Years IT Service Desk experience is a MUST HAVE. HDM, FORME, ARIS Service Desk Software will be a huge advantage. Enable Monitoring Software experience will be an advantage. Duties: Answer, Log, Monitor, Follow up and Close User Support Calls. Chace 1st Line Desktop Support Technicians to close calls. General Administration and Documentation Personal Characteristics: Excellent Interpersonal skills Calm and Collected under pressured circumstances. Analytical Abilities to ask the right questions, to make the right diagnoses so that the call can be logged correctly. Email updated CV's to thembieqplus.co.za
Apply Now