SERVICE TECHNICIAN - South Africa
SERVICE TECHNICIAN – JHB R30 000 – R36 000 Basic plus company car, Medical Aid and Provident Fund Installing and Commissioning Equipment Assembling equipment and attachments. Connecting equipment to utilities provided by customers. Conducting tests to ensure that machinery is fully operational according to the manufacturer’s specifications. Conducting machine demonstrations with the product and customer’s operator/technical personnel. Introducing customer/technical personnel to the manufacturer’s operation and technical manuals, specifically the safety procedures. Emphasising the correct use of operating and technical manuals. Obtaining customer sign-off and returning relevant documentation for filing purposes. Service and Maintenance Carrying out repairs and service to equipment at customer’s request. Upon completion of repairs and service, conduct tests, preferably with the product, to ensure job completion according to the requested service or repair. Demonstrating the machine operation to the customer and ensuring customer satisfaction. Obtaining customer sign-off on job cards/service sheets and returning documentation to the After Sales Coordinator for invoicing. Administration Preparing quotations. Completing job sheets and service sheets. Preparing written reports on equipment if required. Ensuring that all spares and components used conform to the manufacturer’s specifications. Ensuring that all work carried out conforms to legislated safety regulations. Quality Management Conform Quality Management documentation. Assist in auditing the Quality Management System. Minimum requirements: Applicants must be qualified electricians with a nationally accepted qualification and with mechanical experience OR be qualified millwrights. Applicants must be able to communicate fluently in both English and Afrikaans and should have good communication skills. At least 5 years of proven, previous related experience in meat or food or similar machinery would be advantageous. Applicants must have a proven track record and contactable references. Applicants must have a valid driver’s license. Applicants must be willing to work overtime when required. Applicants must be prepared to spend time away from home (local and overseas). Applicants must be computer literate. Experience and/or knowledge of a Quality Management System e.g. ISO would be advantageous. The position requires an individual who is accurate, self-motivated, able to take initiative, and willing to learn and work under pressure.
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