Requirements:- Grade 12 essential.
- Technical qualification will be advantageous.
- Experience in the installation and maintenance of laundry dosing equipment.
- Experience in the maintenance and repairs of industrial dish-machines.
- A keen eye for detail and desire to troubleshoot/probe further.
- Valid drivers license and reliable transport.
Responsibilities, but not limited to:
1. Business Development:- Maintain brand reputation and ethos of business in a professional manner.
- Call on an average of ten clients per day.
- Ensure weekly call report is completed and submitted.
2. Customer Relationship Management:- Complete service reports for clients that require them.
- Ensure reports are discussed with relevant persons and ensure a copy is submitted.
- Ensure staff training is carried out for all clients.
- Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
- Carry out technical installations, programming, repairs and maintenance of electronic
chemical dosing equipment on commercial laundry machines, commercial dishwasher, glass
washers and crate washers. - Provide emergency service coverage after hours to all customers.
- Build relationships by providing customers with innovative products, sales demos, regular
maintenance service and ongoing training.
3. Communication and Feedback:- Attend and participate in all sales meetings.
- Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
4. Administration Services:- Assist the Debtors department with the following up of monies when required to do so.
- Ensuring that new clients have the correct cash or credit application forms completed.
- Provide updated client contact information.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
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