A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Shift Manager in the Western Cape
Responsible for the strategic shift planning, compliance, and adherence of the
ADfusion/Client model in liaison with client management. This will include Inbound,
Production, Outbound, Salvage, and SHEQ Management.
- Matric / NQF level 4 qualification
Diploma or Degree in Supply Chain/Logistics/Operations highly
advantageous - Â 2-3 years experience in a Logistics/Manufacturing/Distribution /TES
environment essential
Min 2 years supervisory experience
Computer literate (MS Office) - Own transport and Valid Driver's License advantageous
PROCESS
- Ensure that the strategic shift plan is executed;
- Manage productivity as per set targets;
- Minimize risk to Client and staff;
- Ensure adherence to policies and procedure as per ADfusion and Client
model; - Maintain and Implement HR and IR policies.
- Responsible for protecting the ADfusion model at all times;
- Ensure Housekeeping standards are maintained;
- Must be flexible and proactive in changing the strategic shift plan for the
day; - Support Client Site and Services Manager in delivering service plan for the
shift; - Responsible for the site in the absence of the Regional Operations
Manager; - Ensure there is a clear communication line between ADfusion and Client
Management; - Compile and provide relevant reports as required on a daily basis for shift
handover and to ACMS Management; - Ensure that TES implementation of discipline is aligned to ACMS disciplinary
guidelines and adhered to; - Manage outputs and productivity of assignees through TES Shift Managers
FINANCE
- Ensure that the staff compliment is balanced vs the workload to ensure shift
is run cost effectively - Submit End of shift report (Daily);
- Ensure registers for TES staff are signed and submitted daily;
- Authorize overtime documents for TES staff;
- Manage Salvage daily report;
- Manage Overflow report daily.
RISK
- Ensure SHEQ appointments are done per shift;
- Manage MHE from an I-Sight perspective;
- Report on rack damages daily;
- Ensure adherence to standard SOPs.
PEOPLE MANAGEMENT
- Share shift strategy with ADfusion management team. i.e Inbound and
Outbound; - Ensure that TES management is informed of the shift plan;
- Ensure that Training Development of all staff is in place in all departments;
- Ensure that order fill (Headcount) is above 97% for the shift;
- Adhere to ADfusion policies and procedures;
- Ensure SHEQ requirements per shift are met. i.e First Aiders, Safety Reps and
Fire Fighters - Ensure that uniform standards is maintained;
- Protect Client assets, MHE equipment, Normal equipment (Cages and
Totes) and respect for product; - Ensure agencies comply with labour take on and exit processes, tracking of
disciplinary actions etc; - Ensure Agency KPI’s are measured and managed e.g. shift fill rates,
throughput, payroll queries, MHE etc; - Provide regular feedback to Agencies and Client regarding shift
performance metrics/targets.
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