Site Controller- Logistics - South Africa
The Site Controller will successfully and ensure an effective operational and administrative efficiency ratio. Ensure, further, that operational expenses are maintained within budgeted parameters in my clients operations in Johannesburg, Gauteng for a 2-month period.
ROLE AND RESPONSIBILITIES
Operational
Ensure that all Standard Operating Procedures are known, understood, documented, in place,managed, maintained, and enforced.
Keep all filing and administration up to date
Monitor the processes of scanning, manifesting, and authorising of various In-house documents and dispatching of freight
Ensure the effective utilisation and optimisation of vehicles
Ensure vehicles are planned and ordered according to specific requirements and communicated torelevant parties
Rectify any discrepancies from the receiving branch within the allocated time frame
Order stationery timeously and ensure adequate quantities are ordered
Report any variances in the DOT and TAT
Keep an awareness of operational difficulties and advise all parties accordingly
Ensure quality reports conform to the requirements of the customer
Evaluate and follow up on service levels
Liaise with various departments
Ensure KPIs are of the correct criteria
Inform the customer immediately if there are any delivery delays
Handle and document all queries and customer complaints
Monitor and compile daily and monthly reports
Act on all non-deliveries regarding NDDs and ensure out on delivery
Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG
Manage the POD process, report daily and consolidate at month end
Ensure accurate record keeping and maintain easy access to historical data
Report any shortages or damages to the branches daily
Open a handover register and ensure the driver signs for each POD
Ensure customer satisfaction both internally and externally
Liaise with the outbound department to source sufficient resources
Staff Management:
Manage leave, time, and attendance of all staff
Drive skills development of staff through training and other initiatives as regularly as required and keep signed records on file
Identify problem areas and initiate IR and HR processes as required
Ensure that all HR and payroll records are in place and maintained (job profiles, competencies, appraisals, wages etc)
Ensure that all staff are well managed to improve productivity, reduce overtime and ensure that staff are motivated and productive.
Quality, Health, and Safety:
Ensure that customer KPIs are known, understood, measured, managed, maintained and reported on monthly
Ensure continuous improvement receives focus and is implemented
Ensure proactive actions are taken within the operation
Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act are conformed to
Ensure that all monthly checks are carried out as required
Ensure dress code is followed in accordance with company Standard Operating Procedures
Maintain housekeeping standards daily
COMPETENCIES
MINIMUM REQUIREMENTS:
Matric
Degree/diploma in supply chain/logistics field beneficial
3 years relevant experience within the logistics environment
Leadership/managerial skills
Administrative capabilities
Computer skills
Ability to identify and solve discrepancies in terms of stock condition and quantity
Good communication skills
Planning skills
KNOWLEDGE:
Working knowledge of In-house procedures and practices
Standard Operating Procedures pertainingto the In-house operation
Knowledge of the documentation used in the operation
Customer requirements including cut off times and KPIs
General knowledge of Code of Conduct and HR policies
Internal and external services pertaining to the operation
Occupational Health and Safety Act 1993 and the requirements thereof
ISO 9001
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