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To deliver world-class training within the Brand, and to ensure the culture, ethics, core values as well as standards and procedures are conveyed to all new and existing Franchisees and their staff Perform administrative work as and when required Assist in ensuring that Training Restaurants subscribe to the standards required for training Provide daily feedback to the BTM on previous day's activities Assist with the FOH and BOH workshops Facilitate and present MDP and TDP lectures Assist Trainers with Skills Assessments and documentation thereof Provide in-store Training and Refresher Training Support Franchise Managers with in-store training when requested by Operations Manager and Training Manager. Do store visits to assist Trainees with practicals whilst training. These store visits will encompass working hours as per operating times of specific restaurant Assist with Store Openings Mark evaluations for MDP and TDP Ensure that MDP and TDP results are forwarded to BTM for entry into the database Assist in updating all training manuals TDP or MDP with relevant information Updating training status on SharePoint Keep updated with Brand requirements and specifications Follow up post opening of new restaurants on the status and do refresher training where required Have monthly feedback meetings with the Operations Team in terms of status per outlet Compile monthly training calendar and schedule appointments accordingly Liaise with Administrator to make accommodation/travel bookings and follow up on vouchers to ensure travel is booked correctly Formal Education and Experience Minimum of Matric- A related tertiary qualification would be an advantage Minimum of 3 years' experience in Food Service Industry Casual Dining Experience Desired Skills: Computer literacy - MS Office (Word PowerPoint and Excel) Training Delivery Training Facilitation Evaluating Training Blended Learning Training Skills Desired Work Experience: 2 to 5 years Restaurant & Bar 2 to 5 years Training Apply Now

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