Social Media Assistant - KwaZulu-Natal, Durban - eThekwini
Carlysle Human Capital
Our client is a dynamic and ambitious family owned and run export trading business based in Durban. They have been in existence for the last 50 years with a third generation in place. We specialize in the export of FMCG's, fruit and vegetables, meat, wines and building materials to over 45 countries throughout the world. They have subsidiary businesses in various other countries that we are involved in. They are seeking a creative and technically skilled social media and administrative assistant to take our social media content services to another level. We are looking for an intrinsically motivated and passionate person, someone who has experience both in traffic management, marketing administration while still having had good experience in working with social media. This role would be ideally suited to someone looking to grow into a marketing manager/assistant position. Responsibilities: Social Media: Engage and grow the management of social media accounts by creating and scheduling posts, responding to comments and messages, and monitoring engagement metrics across multiple platforms (eg: Instagram, Facebook, LinkedIn). Research and curate content relevant to our industry, audience, and brand to share on social media platforms. Creating content plans and ensuring exceptional delivery of the planned content as per the content calendar. Collaborate with the marketing team to develop, optimise and monitor social media campaigns, contests, and promotions to increase followers, engagement, and brand awareness. Monitor social media trends, competitor activity, and industry news to identify opportunities for content creation and engagement. Create visually appealing graphics, images, and videos using design software or online tools to accompany social media posts. Advertising Management: develop and manage social media advertising campaigns to drive engagement, increase reach and generate revenue. Reporting and Analytics: generate monthly data driven reports giving feedback on social media effectiveness. Administrative: Provide administrative support to the team, including managing calendars, scheduling meetings etc. Co-ordinate, manage and communicate project workflow to ensure timely completion of tasks. Answer phone calls, respond to emails, and handle inquiries from colleagues, suppliers and clients. Organise kick off sessions for all new projects, ensuring the correct team's involvement. Maintain and update databases, spreadsheets, and other documents with accurate and current information. Assist with office organization and inventory management, including ordering marketing supplies and coordinating deliveries. Source, compare and present various quotes for external resources that are needed on specific projects. Requirements: Matric Certificate; diploma or certification in social media management, marketing, or administration. Proven experience in social media management and content creation, preferably in a professional or business setting. Familiarity with popular social media platforms and scheduling tools to manage accounts and schedule posts. Excellent written and verbal communication skills, with a strong attention to detail and grammar. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Ability to work independently with minimal supervision and as part of a team in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. Positive attitude, willingness to learn, and adaptability to changing priorities and responsibilities. Passion for social media, digital marketing, and staying up-to-date with industry trends and best practices. Salary will be market related and dependent on experience. Desired Skills: Social Media Digital Marketing Content Creation Online Content Creation Employer & Job Benefits: Medical Aid Pension Income Protection Gap Cover 13th Cheque (non guranteed)
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