Sports Travel Consultant (Marathons) - RMV Solutions Pty Ltd - Johannesburg

Sports Travel Consultant LOCATION: Preferably in Foreshore, Cape Town, or Bryanston, Johannesburg. SALARY: Competitive salary based on relevant experience. A new opportunity is open for individuals passionate about Marathons JOB DESCRIPTION: Design, quote, book, and manage inbound and outbound journeys for the Sport and Leisure division with a focus on Marathons. Provide exclusive services to clients. Assist in Product Development to ensure current products meet market demand. Exceed client expectations, meet operational deadlines, and achieve sales targets. KEY RESPONSIBILITIES: CLIENT RELATIONSHIPS: Ensure client expectations are met with top-notch service. Offer runners/clients the best prices and products. Introduce creative ideas and review client offerings. Build and maintain relationships with clients and staff. Communicate effectively with clients and staff. Follow up with clients and leads. Manage and lead guests during travel. Travel with Marathon groups as needed. Understand the Marathon environment. Manage all ITOs appointed by the client. TECHNICAL SKILLS: Adhere to client policies and specifications. Utilize Tourplan and Amadeus Ticketing. Understand marathon/runners needs. Comply with client policies and procedures. Prepare quotations and costings. Manage documentation for groups. Improve margins and lead operations positively. Provide exceptional customer care. Manage Zoho. ADMINISTRATION: Understand and follow divisional procedures. Submit timely reports and maintain confidentiality. Ensure accurate costings for best value. FINANCIAL REPORTING: Provide weekly and monthly financial reports. Monitor profitability and activity. Manage debtor and creditor payments. TEAMWORK: Build relationships with division teams. Coach, motivate, and develop teams. Support all business units. Collaborate with sales and marketing. SUPPLIER RELATIONSHIPS: Build relationships with preferred partners. Secure the best rates and understand supplier products. Source new products and negotiate client requirements. LEARNING AND DEVELOPMENT: Develop product knowledge and attend industry events. Stay informed about industry trends. Attend relevant exhibitions and trade shows. QUALIFICATIONS & EXPERIENCE: Matric certificate. Travel & Tourism qualification. 3-5 years of experience in the Tourism Industry. Knowledge of the Marathon World is essential. Experience with Tourplan is required. Apply Now

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Sports Travel Consultant (Marathons) - Johannesburg

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