STORE SUPERVISOR – CAPE TOWN – VREDENBURG - Cape Town City Centre
Affirmative Portfolios
FMCG / Retail Cape Town – Western Cape STORE SUPERVISOR Overview: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Store Supervisor/ Management vacancies available in Westerncape. Minimum Requirements: 3 – 5 years Supervisory experience with 3 – 5 years experience preferably in the clothing sector. Must be an effective communicator with strong leadership skills Strong customer service ethic Retail Hours Job Description: Develop, implement, and manage sales team and merchandising strategy to achieve profitability and sales targets Communicate with and motivate employees and customers, resolving issues and initiating corrective action Ensure a safe and clean work environment Maintain a clean and safe store environment Keep open lines of communication with senior management and head office Maintain stock receiving procedures and administration as indicated by the company Maintain all staffing schedules Conduct daily meetings discussing targets, stocks, marketing and resolutions needing to be implemented. Report all safety, and inventory issues to management and find ways to prevent a reoccurrence. Maintain and communicate all and any issues that arise in the daily running of the store. To ensure corrective stock, banking and sales management structures, protocols and procedures are upheld and maintained DAILY Greet customers within the first 90 seconds of entering the store Help customers find items in the store and advise on promotional activity currently running – UP SELL Provide customers with information about items – brand knowledge is a necessity Ring up purchases at the till point – understanding processes and procedures by reading and studying the handbook provided Elevate complaints to senior management in a professional and courteous manner if they are unable to rectify the situation at store level Keep track of inventory. – Weekly hanger counts and bi- annual stocktakes are imperative to the success of our business, stock management protocols and procedures are vital to our business Should you not hear from us within 14 days of your application, please consider your application unsuccessful.
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