Duties & Responsibilities of a Supervisor: Overseeing overall operation of the restaurant/ take-away Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained Overseeing and managing stock control, purchasing and orders Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away Maximizing profitability and meeting sales and GP% targets, including motivating staff to do so Managing staff including discipline and work rosters. Work within a team and drive the restaurant/take-away forward Ensuring compliance with health and safety regulations Requirements: Restaurant and Fast-Food Service experience. Minimum 2-year related experience required GAAP or Micros experience and knowledge Management skills Organizational skills Customer Service and good verbal communication skills Problem-solving skills
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