Supervisor - Midrand
Tsebo Group
About Us Fedics is in search of a committed, adaptable, and self-managed Supervisor to oversee the standard of food service and ensure that the outlets operate effectively in a commercial setting. The incumbent will be in charge of leading the unit by establishing and upholding standards for service delivery. Lead, inspire, and educate your team. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell. Duties & Responsibilities Setting and management of service delivery standards. Lead, motivate, train and develop a team of staff. Implement and maintain operational controls in line within budgetary requirements. Ensure quality of food preparation, presentation and service is up to Tsebo Catering standards by meeting all quality star grading standards. Ensure all Tsebo Catering Solutions policies and procedures are complied with. Daily HR and IR issues (including training, development & performance management). Analyse and pre-empt client needs and possible complaints. Take responsibility for all functions by organising, preparing & co-ordinating. Management of all administration, finances, debtors, budgets, etc. Process paperwork. Monthly P & L. Relationship building with the client and customers on a daily basis (essential). Must be able to work long hours and over weekends should there be a need. Stay abreast of latest food trends and best practices. Skills and Competencies Attention to detail Client service orientated Business management principles Excellent people skills Strong judgement and problem-solving skills 1-2 years previous experience within a commercial/ Industrial establishment. A minimum of 2 years management experience in catering. Computer literacy MS Excel and MS Word Financial acumen Qualifications National Senior Certificate (Matric) and relevant qualification relating to Hospitality Management
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