Supervisor Cape Town Airport - Cape Town International Airport
Time Personnel
Reference: CPT003480-Jol-1 Are you customer service driven and exceptional at addressing customer concerns? Our client is an International Car Rental Agency based at the Cape Town International Airport. They require an effective problem-solver who can liaise in English and Afrikaans to take care of operational and staff requirements. Valid South African driver's license is compulsory. This role requires working shifts, including weekends. Requirements Matric, relevant qualification advantageous Valid driver's license compulsory Minimum of 2 years supervisory experience managing staff Ability to do SHIFT WORK Clear CREDIT record on the credit bureau Computer literate in Word and Excel Ability to multi-task in a pressurised environment Essential to be very well groomed and spoken Bilingual in English and Afrikaans DUTIES: Addressing customer enquiries, concerns, and complaints Handle escalated issues and ensure customer satisfaction Training, scheduling, and supervising rental agents and other staff members Oversee the fleet of rental vehicles Ensure that rental vehicles meet safety standards and regulatory requirements Oversee compliance with insurance policies and rental agreements Manage vehicle reservations and allocations when short-staffed Negotiating contracts with corporate clients when required Administrative duties include preparing reports, managing rental agreements etc Salary: negotiable dependent on experience, plus company car and petrol. Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below. Follow us on Facebook Follow us on LinkedIn Visit our Website plus dependent on experience, plus company car and petrol
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