Supervisor Network and Monitoring - Centurion
Cletech Holdings
Good academic background with an IT Diploma or equivalent qualification in Information Technology, Computing or relevant subject. 7 Years’ Experience in a Technical Support or similar role (Proven track record within a NOC, IT or ISP environment). 2 Years supervisory experience Responsible for : Measure adherence to SLA for internal/external customers. Report to management on adherence to SLA for internal/external customers. Ensure compliance of incidents logged against the call logging process. Ensure all monitoring systems and appliances are in working order
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