Supplier Quality Assurance Manager - Johannesburg
KFC South Africa
Key Responsibilities Strategic Define and implement SQA strategies & policies around high risk materials (Cat ABC material) to ensure long term success of the KFC brand Setting direction for long term continuous supply of high risk materials. Align with suppliers on international/local QA&FS requirements and trends Strategically manage SQA risk through structured and strategic risk assessment across Africa on Cat A materials Planning Accountability for compliance with Global SQA requirements Attend international QA & FS conference calls Take the lead as part of a cross-functional team in various QA & FS related projects. Identify QA & FS gaps and draw up action plans to close these Support 100% approved supply Execution Coach, support and train local suppliers on Yum Global QA requirements, with specific focus on building capability in supplier and Franchisee teams. Visit restaurants and suppliers across South Africa Manage supplier approval and ongoing performance against Yum audits (Food Safety, Quality Systems, Packaging, Distribution) Formulate and drive corrective action plans with suppliers Handle requests from suppliers for Alternative Minimum Standards (AMS requests) Through execution team, ensure product cuttings are performed on core products as per KFC requirements Review of supplier KPI's and drive corrective and preventative control Signing off Specifications and Quality Assurance Programs with your suppliers Supplier visits / approval of new suppliers/Line sign off and new product production sign off Ensure SQA related customer complaints are addressed with feedback. Consolidate and trend level 1 complaints.(Foreign objects, alleged food poisoning and allergens) Monitor RPC complaints process through Administrator role and ensure trending of data and insights around corrective actions are completed for your Cat ABC suppliers. Support recall of non-conforming product Ensure all your suppliers are loaded on STARnet Calibration of auditors to Yum expectations Work closely with operations department to finalize CSL's Stakeholder Management Be able to influence (upwards and downwards) and collaborate across a vast network of stakeholders to ensure compliance around SQA&FS that include frequent interactions with the following people or groups: External Suppliers, QA&FS Senior Manager, Chief Supply Chain Officer, Global QA&FS, Peers, SCM Category Team, FIT, Franchisees Working Model Normal working conditions in the office (hybrid work - 3 days a week in the office) plus regular field trips within SA. Support across Africa will be required based on resource loading.
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