Supply Chain Executive - Sales and Operations Planning at Ntice Search - KwaZulu-Natal, Durban - eThekwini
Ntice Sourcing Solutions
Our client, market leader in the Supply Chain sector is recruiting for a Supply Chain Executive - Sales & Operations Planning , based in Durban The successful candidate will be reporting into the Supply Chain Director Purpose of the role : Drive the visibility on, and improvement of, the customer service experienced by customers and principals from order placement to delivery through continued alignment of key business functions on main loss areas, and steps required to remedy. Ensure service is aligned to contractual obligations, and that the cost of service is within agreed parameters Duties and Responsibilities: Leadership of the Demand Planning sub-function within Planning Leadership of the Supply Planning and Network Planning sub-function within Planning Leadership of the International Planning sub-function within Planning Leadership of the above teams encompassing People (succession, development and retention, Process and Technology improvement Minimum Requirements: Education and Experience: BCom Degree in Logistics / Supply Chain or similar Post Graduate degree advantageous 10 years' experience in an FMCG (or similar) organisation spanning Planning and Distribution functions coupled with more than 3 years at Senior Management level Experience in S&OP is an advantage as is external engagement (customer or supplier-facing) Knowledge and Skills: Working knowledge of: Demand Planning processes and KPI's Replenishment Planning processes and KPI's Sales and Operational Planning processes and KPI's In depth understanding of: Import and Export processes and regulations Customer Service processes and KPI's FMCG Industry Distribution Function Passion for: Customer Service Management of People Root cause analysis / short cycle feedback Leadership across functions Strategic review spanning People, Process and Technology Desired Skills: "Supply Chain Executive Sales Operations
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