Support Services Specialist - Modderfontein
ABB LTD
Support Services Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. You will be working as Support Services Specialist and will be part of Process Automation business area for Measurement & Analytics division based in Longmeadow, South Africa. In this role you will be reporting to Service Manager and will be responsible to provide an auxiliary service to a Business/Division or Group, engage internal and external customers and drive efficient services in various administrative areas. Your responsibilities Providing a service to the relevant business to meet current needs, efficiently and effectively Performing tasks to high quality standards to ensure customer satisfaction Ensuring relevant processes, policies and procedures are correctly implemented and making suggestions for improvement Overseeing the delivery of services by external providers in line with SLAs (Service Level Agreements) and reporting any shortcomings and areas for improvement Understanding company policies and procedures Your background Matric, Diploma, or an equivalent qualification Minimum 2 years' experience in Microsoft Office, especially in Excel, and computer knowledge Analytical thinker with communication and interpersonal skills combined with the ability to communicate effectively at all levels Fluency in the English language is mandatory. More about us ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. Work model: on site LI-onsite
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