Proven experience as a Support Technician backend application support or similar role, with a strong understanding of system monitoring and alert configurations - monitoring applications. Proficient in written and verbal commuincations and to be able to explain technical concepts to a non-technical audience. Strong analytical skills and attention to detail for effective root analysis Familiar with monitoring tools and software relevant to Elastic Observability, Amazon Web Services and Microsoft Azure Matric, IT Diploma, Degree in Cmpt Science/ IT Expereince with following tools Elastci Observability (ELKSTACK) JIRA Serve Mnagement AWS Cloud Watch Azure Insights Preference will be given to Microsoft Certified - Azure Fundaments AWS - Cloud Practitioner R25 - R30KCTC
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