Systems & Applications Manager - Continental - Sidwell

Company Description At Continental, each of us take personal ownership for creating an inclusive culture. Our behaviours and personal contribution drive a culture of connectedness and we encourage an environment in which our people share their perspectives courageously to drive operational excellence. With us, everyone has an equal opportunity to grow, develop and live into their professional potential. Come and work for us and let your ideas shape the future Business Solutions: Coordinate business requests within the (local) organization (incl. process owner), prioritize and prepare change proposals Ensure that functionality of all systems meet the business needs and, if possible, can be measured in terms of usage Consult the local business partners to support an continuous improvement process Conduct Functional and load testing to understand the system performance Implement EDI solutions if and when required Develop or adapt training material for all solutions where user training is required Local Key User: Evaluate gaps between existing standard (Central) processes and local business and legal requirements Ensure quality of implementation of Conti Standard business processes Support change as required for improved business processes eg write or amend in store Standard Operating Procedures Single point of contact for designed business processes and their implementation Participation in and validation of customized business processes, user acceptance tests and give approval Development of the local end user documentation, train the end-users, support know-how transfer to end users, builds user acceptance and monitors system utilization by end users Adaptation/amendment of GUIs, documentation and relevant master data First level support. First contact for end user, escalate issues after verification to CKU (Didac only / Support Fleet Admin) Assign roles to end users, authorizations and user management (Didac only / Support Fleet admin) Support in application service improvements (participate in key user surveys, recommend pro-active improvements) Participates in the realization of action plans, supports rollout projects and new developments Controls data quality (Didac only) Ensures system compliance with Continental general and IT Rules (Didac Only) Projects (systems): Scope and evaluate business value of new request from Internal Customers Design and develop new systems based on Internal and External customer needs Managing external service providers. /consultants Business Support (Article Maintenance): Maintain local article master dat Update related lists, and B2B article master lists Facilitate Article creation with Central users Operations: Maintain buyers manual Pricing master structure set up (per customer) in Fleet Partner Item set up (per customer) in Fleet Partner System queries, printer set up and trouble shooting - Didac Service provider management for ad hoc user and network support Qualifications Tertiary qualification in IT , Business, Commercial 3 - 5 years experience in working with different software solutions and applications Experience in system integration Additional Information Medimed Medical Aid - with 3 options to choose from with the Company subsidising 50% of the cost Provident Fund - 2 options to choose from with the Company contributing an additional 10.5% towards it. Tyre Purchase discount for up to 8 tyres a year Long service awards payments from 10 years of loyal service Study Assistance and Bursaries 13th cheque Ready to drive with Continental? Take the first step and fill in the online application. Apply Now

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Systems & Applications Manager - Sidwell

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