Tasting Room Manager - Luxury Wine Estate - Stellenbosch - Cape Town Region
Ensure the provision of high-quality service for 5-star guest experiences Take charge of overall operations and efficiency of the Tasting Room & Deli Meet sales targets set by management for the Tasting Room & Deli Generate innovative ideas to foster the continued growth of the Tasting Room & Deli Manage daily sales, including commissions and shipping orders Conduct routine purchasing transactions, handle cash registers, and ensure accurate cash accounting at the end of each business day Schedule and oversee all wine tastings and private bookings for the Tasting Room & Deli Manage staff schedules and provide training for wine events and functions Organise and execute wine events and special promotions as needed Address guest experience issues courteously and respectfully Adhere to operational principles and goals Uphold high standards to maintain the image of the establishment Be available to work weekends and some holidays Complete bi-weekly stocktakes and commission documentation in a timely manner Perform other duties as required and assigned.
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