Team Leader: Packing - Cape Town Region
Essential Duties and Responsibilities Management of Packing Ensure delivery on customer satisfaction and service excellence through efficient packing warehouse operations. Motivate team to consistently perform and meet and exceed set targets daily. Take ownership and care of all stock and orders within the required speed to ensure that the items are dispatched within the right time frame. Ensure Packing Team are motivated to maximise productivity by driving efficiencies Optimisation on the warehouse at all times. Investigate warehouse discrepancies, ensure that packing specifications are correct and provide feedback on reported damages at internal customers, to management. Implement Packing process improvement initiatives as directed by management. Ensure the Focus of the Packing Team are based on the customer’s needs and service delivery. Staff Management Helping to attract and retain qualified and motivated workforce while fostering new ideas for improvements from direct reports. Continuously develop direct reports by coaching. Document progress and ensure Warehouse Assistants are cross trained to provide adequate coverage in key processes. Assisting with the evaluation of employee performance, handle disciplinary issues and maintaining an environment of respect and accountability to promote a cooperative and harmonious working climate. Health and Safety Accountable for the compliance to company safety policies and procedures Ensure housekeeping standards are always maintained. Carry out investigations into any accidents or near-miss incidents. Education & Experience Requirements Essential: Matric Certificate Desirable: Degree or Diploma in Supply Chain Management Essential: Minimum of 3 years of experience in Distribution, Warehousing; with emphasis on the Retail Footwear; Apparel/Fashion Industry. Minimum of 3 years in directly managing people to deliver results. Knowledge of warehouse layout and flow design. Core Competencies Ability to persuade and influence Attention to detail Adapting and responding to change Coping with pressure and setback Skills and Abilities Commercial thinking skills Deciding and initiating action Negotiation skills Communication skills Problem Solving Skills Planning and organizing skills Technical Skills Computer Literacy (Outlook, MS Excel, MS Word, PowerPoint) Data analysis ability using MS Excell tools like Pivot Tables & VLOOKUP Knowledge of a WMS system Numerical Skill essential By clicking Apply you confirm that: By the Candidate submitting any personal information to the Company, the Candidate unconditionally and voluntarily, consents to the processing of the submitted personal information for the purposes of: finding the Candidate employment and in this regard, matching your submitted information with our client’s job specifications; conducting appraisal checks, including employment history, criminal record, educational history, qualification and skills checks and credit checks; presenting you as a suitable candidate to our Clients. The Candidate agrees and consent that the Candidate’s personal information may be processed by, or on behalf of the Company for the purposes set out herein. The Candidate agrees that the Candidate will update their personal details with the Company in the event that any personal information may change and/or have to be updated. The Candidate hereby agrees and consents that the Company may retain their personal information for a period not exceeding 5 (five) years. Thereafter, the Company may request consent from the Candidate to retain the Candidate’s personal information for an extended period. The Candidate is hereby referred to the Company’s privacy policy available at www.isilumko.co.za, which the Candidate hereby agrees to
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