Technical Engineer - Port Elizabeth
Our client currently has a vacancy for the above position and wish to invite suitably qualified applicants to submit their details for our consideration. Ideally the successful incumbent should have Matric, grade 12 or equivalent qualification together with a minimum of 2 years’ experience in the repairing of digital and /or RF equipment to component level in technical repairs; Computer Literacy with at least the ability to work on Word and Excel in the Microsoft Office suite; A working knowledge and understanding of Application Software, Barcode Label Printing software and WLAN; Familiarity with Microsoft Windows operating systems SMD component soldering skills A good team player with above average communication skills both telephonically and in person. Proven experience in successfully interacting with customers; The ability to handle multiple responsibilities at the same time; Self-driven and enthusiastic with a strong customer service orientation; English literacy and numeracy of at least a Grade 12 level; Ability to handle all repairs according to strict deadlines; Willingness to travel for work as and when required; Professional and presentable appearance; and Valid Driver’s License The successful incumbent, will report to the Technical Manager and the responsibilities of the position include: Perform electronic and mechanical repairs to products Provide consultation support for installations Undertake installations when required Member of the Workshop Team to provide post – sale support to company staff, business partners and end-users Minimum 2 years repairing digital and /or RF equipment to component level SMD component soldering skills Personal computer, standard office equipment Multiple and changeable priorities Occasional stressful customer interface Good verbal and written English skills Strong telephone skills and courteous telephone manner Effective and tactful communication with customers, sales and other departments Familiarity with Microsoft Windows operating systems Repairs in a timely, neat and accurate manner of all defective hardware sent to the workshop by customers Configures and test sales demo systems per demo request instructions Performs occasional service calls at customers locations Complete all required documentation in accurate and legible fashion Responsible for good housekeeping and safety practices A person who can work on his/her own with minimum supervision
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