Duties include:- Management, implementation, and reporting of the Bakery Unit Quality management systems such as FSSC 22000, ISO 9001.
- Partner with the sales and product development teams to support the commercial objectives.
- Support Technical Sales initiatives as required and support the continuous improvement of the customer and internal processes through collaboration with key stakeholders and best practice sharing.
- Coordinate and support customer plant technical issues and trials of both current or new products and processes.
- Conduct post-trial/project/product validation to verify that experimental/technical objectives were met.
- Set priorities for troubleshooting customer and internal technical issues by advising and implementing technical solutions using effective technical knowledge and sound scientific principles.
- Assume the liaison role, when necessary, between Customers, Sales, Operations and PD using the existing communication and development
- Act as technical liaison person between the Bakery Unit and Operations on product and / or process specific projects. Also identify and initiate projects between Operations and the Bakery Unit to improve products and / processes
- Facilitate required training as the subject matter expert
Requirements:- BSc Food science degree or relevant qualification
- 5+ Years of technical and baking experience
- Good understanding of the Fermentation proces
- Ingredient knowledge and technical baking expertises
- Plant Bakery process knowledge
- Business processes and acumen
- Project Management experience
- Strong customer relationship management
- Strong quality and food safety acumen
*The role will require extensive travel.
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