Technical Sales Rep Durban - eThekwini
Futurelink Global Recruitment
Our client based in Durban is looking for a Technical Sales Rep to join their team. Main purpose of the role is: Selling products. Meeting customers' needs. Maintaining existing customer relationships. Growing sales within the allocated area or region. Sales Maximising sales and growing market share by presenting and selling the company's range of products, solutions, and services. Ensuring that personal sales targets are met/exceeded. Ongoing canvassing for sales prospects and identification of new customers. Generating accurate quotations consistent with customer requirements. Speedy closure of deals. Ensuring customer needs are consistently understood and expectations met and managed. Ensuring compliance with pricing and discount structures. Working in conjunction with technical support/product specialists when appropriate. Attending all sales meetings and related training. Maintaining an up–to-date calendar. Ensuring high levels of customer satisfaction and sound customer relationships. Maintaining demonstration equipment in safe and good order. Providing product demonstrations and assisting with marketing initiatives as required. Providing product training when appropriate. Technical Support: Ensuring that the product or solution offered meets the customer's requirement. Providing first line technical support and where necessary, facilitate advanced support from the technical department. Market analysis: Gathering and analysing market information and preparing related reports. Report generation: Generating reports per sales manager requirements. Preparing periodic reports on market developments and business/sales opportunities. Preparing and timeously submitting activity/call reports as required. Customer Relations: Ensuring that the customer is consistently treated as “King”. Developing lasting customer relationships through interpreting and managing their requirements. Interacting continuously with customers to establish lasting customer relationships. Ensuring customers are effectively informed of existing products and new products ready to go to market. Ensuring that customer details are accurate and constantly updated on company sales data base. Ensuring that contracts between sales and customer are complete and fit for purpose. Process Optimisation: Personally contribute to a culture of continuous improvement with regard to sales processes with the focus on customer value-add and efficiency. Ensuring that sales related documentation is accurate, correct, and complete. Matric Experience in a similar role Experience in the electronics sector – advantageous Proven track record in sales. Computer literate Valid drivers license & reliable personal vehicle
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