Technical Support Lead - South Africa
Broad description of responsibilities:
* To deliver exemplary customer service to an existing base of dealers, as well as product/technical training for new Lutron dealers.
Job Objectives:
* Solid grasp of all technical requirement in the Lutron product line
* Efficient management of RMA processes
* Technical and design assistance to dealers on Lutron projects
Minimum Requirements:
* Min of 3 years in a technical support role
* Strong IP networking skills
* Good communication skills
* Skilled problem solver
* Results orientated
* Must enjoy working in cross-functional teams with tight deadlines and under high pressure Apply Now
* To deliver exemplary customer service to an existing base of dealers, as well as product/technical training for new Lutron dealers.
Job Objectives:
* Solid grasp of all technical requirement in the Lutron product line
* Efficient management of RMA processes
* Technical and design assistance to dealers on Lutron projects
Minimum Requirements:
* Min of 3 years in a technical support role
* Strong IP networking skills
* Good communication skills
* Skilled problem solver
* Results orientated
* Must enjoy working in cross-functional teams with tight deadlines and under high pressure Apply Now
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