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Telesales Back Office Agent - Cape Town City Centre

Key Skills:
  • Self-motivated and results oriented.
  • Exceptional written and verbal communication skills.
  • A collaborative team player comfortable working across various functions, companies, and industries.
  • Ability to thrive under pressure.
  • Strong problem-solving skills.
  • Aptitude for applying knowledge, skills, and experience to new projects.
  • Flexibility to accommodate different shifts.

Requirements:
  • High school diploma or equivalent (Matric Required).
  • 6 months to 4 years of experience in sales BPO.
  • Proficiency in computer usage and various tools.
  • Commitment to meeting strict service level agreements (SLAs).
  • Familiarity with Amdocs' application suite of software and tools is advantageous.
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