Tester - South African Broadcasting Corporation - Johannesburg

Reference: 42336361SABC SOC Limited Tester: Digital Products (Web, Apps & OTT)Report Line : Manager: Web and App / Manager: OTTDivision : TechnologyScale Code : 300Position id : 60022952,60022953CLOSING DATE: 24 MARCH 2024 6 MONTHS FIXED TERM CONTRACT PURPOSEEffective and Efficient Testing and quality assurance of SABC Digital products (Websites, Mobile Applications & OTT platforms). Responsible for the identification and definition of required digital product tests, ensuring detailed testing progress and results in each test cycle. Provide the quality assurance of software development and deployment. Conduct automated and manual tests to ensure the digital solutions are fit for purpose and any bugs or issues are addressed within a product before being released to the next stage or deployed to production.DUTIES AND RESPONSIBILITIES:BUSINESS OPERATIONAL EFFICIENCY Design and develop test cases and success criteria for SABC Digital products (Websites and Mobile Applications) solutions following best practices and procedures and in line with agreed timelines and business requirements. Testing new features/products before they are released to the public to ensure they meet business requirements & specifications. Ensure accurate functional, system integration, user acceptance and regression testing, and performance testing are executed in different phases of the digital product development to ensure optimal performance. Ensure Quality assurance in each test cycle as per predefined criteria. Testing websites for usability and reporting bugs or usability issues to developers Testing different browsers, operating systems, and devices to ensure responsiveness and cross-platform compatibility. Reporting on performance and user experience Training of business stakeholders on new digital products and features. Daily monitoring of team status updates by the development team and ensuring testing of digital products in line with project timelines. Constant review of system functionality at different stages of the development lifecycle. Effective identification, documentation, and logging of issues (e.g., queries, bugs, change requests) arising out of the testing process. Immediate and accurate reporting of failures to line management Ensure that the appropriate test protocol/ methodology is applied. Develop, update, and maintain digital product documentation including (User Manuals & Standards and procedures). Provide support to management to ensure that product goals are met, and dependencies are managed. Regular and accurate reporting to management on digital product testing progress. GOVERNANCE, RISK AND COMPLIANCE Cooperation with regulatory and policy affairs to ensure compliance with broadcasting policies, legislation, regulations and licence conditions. Ensure compliance with SABC policy and procedures. Ensure compliance with SABC Methodologies and Best practice standards for digital product. Ensure compliance with the SABC digital products change and release management requirements. STAKEHOLDER MANAGEMENT Work with various cross-functional stakeholders across the business to ensure requirements are met. Work with various cross-functional stakeholders across the business to ensure compliance of digital products with applicable laws and policies. Execute customer experience management processes and Increase customer service index. Provide training to the business stakeholders. INHERENT/MINIMUM REQUIREMENTS QUALIFICATIONS Relevant 3-year Diploma/Degree NQF 6 in Computer Science, Information Technology, Software Development, or related field. ITIL Certification is an advantage EXPERIENCE Minimum 3 Years digital products (Web & Apps) testing experience within an IT corporate environment. In-depth knowledge and Experience of ITIL principles. KNOWLEDGE Knowledge and understanding of working in an Agile delivery environment (Scrum) is a must. Knowledge and understanding of relevant defect management tools e.g. JIRA. Practical knowledge and use of test technologies and best practices BUSINESS OPERATIONAL EFFICIENCY Design and develop test cases and success criteria for SABC Digital products (Websites and Mobile Applications) solutions following best practices and procedures and in line with agreed timelines and business requirements. Testing new features/products before they are released to the public to ensure they meet business requirements & specifications. Ensure accurate functional, system integration, user acceptance and regression testing, and performance testing are executed in different phases of the digital product development to ensure optimal performance. Ensure Quality assurance in each test cycle as per predefined criteria. Testing websites for usability and reporting bugs or usability issues to developers Testing different browsers, operating systems, and devices to ensure responsiveness and cross-platform compatibility. Reporting on performance and user experience Training of business stakeholders on new digital products and features. Daily monitoring of team status updates by the development team and ensuring testing of digital products in line with project timelines. Constant review of system functionality at different stages of the development lifecycle. Effective identification, documentation, and logging of issues (e.g., queries, bugs, change requests) arising out of the testing process. Immediate and accurate reporting of failures to line management Ensure that the appropriate test protocol/ methodology is applied. Develop, update, and maintain digital product documentation including (User Manuals & Standards and procedures). Provide support to management to ensure that product goals are met, and dependencies are managed. Regular and accurate reporting to management on digital product testing progress. GOVERNANCE, RISK AND COMPLIANCE Cooperation with regulatory and policy affairs to ensure compliance with broadcasting policies, legislation, regulations and licence conditions. Ensure compliance with SABC policy and procedures. Ensure compliance with SABC Methodologies and Best practice standards for digital product. Ensure compliance with the SABC digital products change and release management requirements. STAKEHOLDER MANAGEMENT Work with various cross-functional stakeholders across the business to ensure requirements are met. Work with various cross-functional stakeholders across the business to ensure compliance of digital products with applicable laws and policies. Execute customer experience management processes and Increase customer service index. Provide training to the business stakeholders. Apply Now

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Tester - Johannesburg

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