Training Facilitator - Johannesburg
Tsebo Group
About Us As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell. Duties & Responsibilities Proactively engage with internal and external partners to understand their training needs and expectations, designing comprehensive training plans aligned with organizational goals and industry standards. Develop and implement engaging training programs tailored to different audiences, utilizing innovative strategies and technology to ensure maximum impact. Coach and mentor unit managers and supervisors where needed to ensure cleaning and managerial excellence. Execute the training process from start to finish, including planning, preparation, administration and delivering dynamic training sessions that promote knowledge retention, skill development, and confidence building. Utilize knowledge of human behavior and change management principles to influence positive outcomes and foster a culture of continuous learning and development. Provide constructive feedback to trainees to support their growth and performance improvement. Capture training data and evaluate the effectiveness of training programs, identify areas for improvement and innovation to enhance the overall learning experience and implement. Analyze training data to identify trends and opportunities for development, reporting on training activities and outcomes to management and stakeholders. Foster a culture of continuous learning and development within the organization. Skills and Competencies Delivering Objectives Designing and Developing skills (PowerPoint). Planning & scheduling Organising (resources for training and assessments). Facilitation skills (Influence and Inspire). Cleaning skills- Basic and Specialized (Healthcare, Commercial, Industrial, Logistics, Hospitality, and other relevant segments). Understanding of SharePoint, Teams Vision Skills portion, E-learning Platform. Report writing (Basic). Drawing reports from Vision and E-learning platform. Proven experience in developing training plans, designing, and delivering impactful training programs, project managing the training process, with certification in training, instructional design, assessment, and moderation preferred. Strong presentation and communication skills, with the ability to engage internal and external customers as well as audiences of all levels. Excellent interpersonal skills, with a positive and motivating approach to influencing others. Proactive problem-solving abilities and adaptability to fast-paced environments. In-depth knowledge of contract cleaning practices and industry standards across different sectors. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook required, with experience in video script writing and Learning Management System (LMS) administration preferred. Qualifications Grader 12. Trainer qualification (advantage). Assessor Qualification & registration at Services Seta against NQF 1 H&C (advantage). Moderator Qualification & registration at Services Seta against NQF 1 H&C (advantage). Must have own vehicle and valid driver’s licence.
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