WARRANTY AND CONTRACT ADMINISTRATOR (KEMPTON PARK) - East Johannesburg
mprtc
Do you thrive in a fast-paced environment and take pride in meticulous work? Are you passionate about the automotive industry and possess a keen eye for detail? If so, this opportunity may be perfect for you Our client, a leading international automotive company, is seeking a seasoned Warranty and Contracts Administrator to join their growing team. You'll play a crucial role in ensuring smooth customer service and contract compliance, contributing directly to the company's success. Responsibilities: Process and manage warranty claims: Assess and validate claims according to company policies and procedures. Liaise with customers, dealers, and suppliers: Address concerns, inquiries, and disputes related to warranties and contracts. Maintain accurate and comprehensive records: Utilize databases and systems to document warranty activity and contract administration tasks. Analyze warranty data: Identify trends and patterns to support informed decision-making. Ensure contract compliance: Monitor and enforce contractual terms and conditions, safeguarding company interests. Prepare reports and presentations: Synthesize data and provide insights on warranty performance and contractual obligations. Contribute to process improvement: Identify and implement opportunities to streamline warranty administration and contract management. Qualifications: Matric certificate or higher qualification. Minimum of 5 years' experience in a similar Warranty and Contracts Administrator role. Demonstrated proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Detail-oriented with a commitment to accuracy and efficiency. Understanding of automotive warranty principles and contract administration is a plus. By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
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