Wellness Assistant - Clicks Willowbrooke - South Africa
Clicks Group Limited
Wellness Assistant - Clicks Willowbrooke Listing reference: click_016363 Listing status: Online Apply by: 1 April 2024 Position summary Industry: Wholesale & Retail Trade Job category: Other: Health, Fitness, Medical and Optometry Location: Mpumalanga Contract: Permanent Remuneration: Market Related EE position: Yes Introduction To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements. To consult with customers and provide suitable advice on healthcare, nutritional and supplement products. To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability. To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales. To prevent wastage in own area by adhering to stock rotation principles. To prevent stock losses by following all risk management policies and principles. To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers. To assist in product merchandising by following the merchandising guidelines and procedures. To adhere to all store standard operating procedures. To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff. Minimum requirements Job Knowledge: Essential: Basic health, fitness and supplements product knowledge Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,) Job Related Skills: Essential: Good communication and interaction skills Essential: Customer and service orientation Essential: Selling skills Essential: Merchandising skills Desirable: Basic computer literacy Job Experience: Essential: At least 1 year related experience Essential: Experience working with sports nutrition and vitamin related products Essential: Selling skills; customer related training Education: Essential: Matric (50% pure/ 60% lit) Essential: English 50% Essential: Pass in Life Science/Physics Desirable: Sports / fitness / nutrition qualification Competencies Essential Relating and Networking Persuading and Influencing Following Instructions and Procedures Delivering Results and Meeting Customer Expectations Presenting and Communicating Information Achieving Personal Work Goals and Objectives Desirable Coping with Pressures and Setbacks Adapting and Responding to Change Adhering to Principles and Values Planning and Organising Working with People Contractual hours: 27 - 40hrs Kindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
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